modeanalytics.cfpb_consumer_complaints

modeanalytics Updated over 8 years ago

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date_received product sub_product issue sub_issue consumer_complaint_narrative company_public_response company state zip_code tags consumer_consent_provided submitted_via date_sent_to_company company_response_to_consumer timely_response consumer_disputed complaint_id
2015-11-03T00:00:00
Credit reporting
Credit reporting company's investigation
No notice of investigation status/result
Equifax
NJ
7003
Consent not provided
Web
2015-11-03T00:00:00
Closed with explanation
true
false
1637005.0
2015-02-20T00:00:00
Debt collection
Other (i.e. phone, health club, etc.)
Communication tactics
Frequent or repeated calls
Collection Bureau of America Ltd.
CA
92386
Phone
2015-02-26T00:00:00
Closed with explanation
true
false
1250284.0
2013-07-25T00:00:00
Mortgage
Other mortgage
Loan modification,collection,foreclosure
Bank of America
FL
33056
Referral
2013-07-26T00:00:00
Closed with non-monetary relief
true
false
467035.0
2014-06-19T00:00:00
Credit reporting
Unable to get credit report/credit score
Problem getting my free annual report
Equifax
MI
48910
Referral
2014-07-18T00:00:00
Closed with non-monetary relief
true
false
901454.0
2013-01-11T00:00:00
Mortgage
Other mortgage
Loan modification,collection,foreclosure
Citizens Financial Group, Inc.
NH
3868
Referral
2013-01-14T00:00:00
Closed with explanation
true
false
227874.0
2014-09-17T00:00:00
Credit card
Billing disputes
SunTrust Banks, Inc.
NC
28026
Referral
2014-09-17T00:00:00
Closed with explanation
true
false
1032713.0
2016-04-14T00:00:00
Debt collection
Other (i.e. phone, health club, etc.)
Disclosure verification of debt
Not given enough info to verify debt
Glass Mountain Capital, LLC
MA
1845
Consent not provided
Web
2016-04-14T00:00:00
Closed with explanation
false
false
1879318.0
2013-10-05T00:00:00
Credit reporting
Credit reporting company's investigation
No notice of investigation status/result
TransUnion Intermediate Holdings, Inc.
MN
55311
Older American
Web
2013-10-05T00:00:00
Closed with explanation
true
false
553260.0
2015-12-04T00:00:00
Consumer Loan
Installment loan
Managing the loan or lease
Synchrony Financial
SC
29860
Consent not provided
Web
2015-12-09T00:00:00
Closed with monetary relief
true
false
1683014.0
2014-05-31T00:00:00
Payday loan
Payday loan
Received a loan I didn't apply for
Received a loan I didn't apply for
Community Choice Financial, Inc.
CA
90221
Web
2014-05-31T00:00:00
Closed with explanation
true
false
875907.0