modeanalytics.consumer_complaints

modeanalytics Updated over 7 years ago

Rows

172,168

Preview

date_received product sub_product issue sub_issue consumer_complaint_narrative company_public_response company state zip_code tags consumer_consent_provided submitted_via date_sent_to_company company_response_to_consumer timely_response consumer_disputed complaint_id
2014-05-19T00:00:00
Mortgage
Conventional fixed mortgage
Loan modification, collection, foreclosure
HSBC North America Holdings Inc.
LA
70807
Phone
2014-05-21T00:00:00
Closed with explanation
true
true
858793.0
2015-10-18T00:00:00
Credit card
Convenience checks
Bank of America sends me checks in the mail each month as part of a promotional effort to reduce credit card rates. I have told them that I do not want these checks sent to me, and they continue to send them. How can I get them to stop?
Company chooses not to provide a public response
Bank of America
MD
210XX
Consent provided
Web
2015-10-18T00:00:00
Closed with non-monetary relief
true
false
1612385.0
2014-04-25T00:00:00
Credit reporting
Incorrect information on credit report
Information is not mine
TransUnion Intermediate Holdings, Inc.
OH
43201
Web
2014-04-29T00:00:00
Closed with non-monetary relief
true
false
826619.0
2016-03-24T00:00:00
Money transfers
Domestic (US) money transfer
Other transaction issues
Sold a car. Buyer deposited XXXX into my Paypal account then on delivery and acceptance deposited {$9500.00} on Sunday XXXX XXXX, 2016. On Monday at XXXX ; XXXX XXXX. I transfered the total, {$9900.00} to my bank account. Three days and six hours later nothing is transfered. My bank says " as soon as we have your transfer we will put it in your account normally XXXX to five days '' I asked why XXXX five days and my bank says they do n't know. Pay pal says the have sent the fund to the Federal Reserve where it will be processed and sent on to my bank normally XXXX to 5 days. I asked why XXXX to 5 days and Paypal says the do n't know probably a Federal Reserve policy. I ask why XXXX to 5 days when XXXX XXXX can do it in XXXX to 4 hours? I suggest that I should have suggested a XXXX Bus as it would be faster than XXXX to 5 days. Federal Reserve that they receive a " file '' of transfers from Paypal with instructions for the Federal Reserve to not release the funds for two days. Questions. Is Paypal making very short term loans like the overnight bank loans with my money? Why the two days at the Fed? The Fed says they process the transfers four times a day seven days a week. that is Paypal doing with the other two days?
PayPal Holdings, Inc.
NM
875XX
Older American
Consent provided
Web
2016-03-24T00:00:00
Closed with explanation
true
false
1848398.0
2014-05-28T00:00:00
Mortgage
Conventional adjustable mortgage (ARM)
Loan servicing, payments, escrow account
Nationstar Mortgage
GA
30338
Phone
2014-06-03T00:00:00
Closed with explanation
true
false
870732.0
2015-02-23T00:00:00
Credit reporting
Incorrect information on credit report
Account terms
Equifax
TX
77450
Older American
Web
2015-02-23T00:00:00
Closed with explanation
true
false
1252702.0
2012-10-17T00:00:00
Credit card
Billing disputes
JPMorgan Chase & Co.
IL
60619
Fax
2012-10-17T00:00:00
Closed with explanation
true
false
172883.0
2015-05-06T00:00:00
Debt collection
Medical
Taking/threatening an illegal action
Threatened to sue on too old debt
B & B FINANCIAL SERVICES INC
IN
47150
Consent not provided
Web
2015-05-07T00:00:00
Untimely response
false
1363764.0
2013-01-23T00:00:00
Mortgage
Conventional fixed mortgage
Loan modification, collection, foreclosure
Wells Fargo & Company
FL
33321
Web
2013-08-20T00:00:00
Closed with explanation
true
false
257400.0
2013-12-18T00:00:00
Debt collection
Other (i.e. phone, health club, etc.)
Cont'd attempts collect debt not owed
Debt is not mine
Afni, Inc.
CA
91935
Web
2013-12-18T00:00:00
Closed with explanation
true
false
653548.0